Curse

Oofus · Jun 29, 2007, 04:24 PM // 16:24

Me too:

This has been brought up several times already, but with no result. So I sent in a support email regarding the fact that some of the pre-order items are incomplete and can no longer be made to be complete by adding a second mod to them. My specific issue, though it is by no means the only one, is with the Insightful Spiritbinder. This Factions pre-order staff is missing a wrap and will not accept one. This makes the staff functionally useless. Some people may say that just because it is missing a single mod that it is not useless, well these days perfect mods are practically free even if you can't find and salvage one on your own. So any staff that does not, and cannot, accept a wrap IS functionally useless. The responses I received (posted below in chronological order) indicate that nothing will be done unless enough noise is made at the fan sites. So here's me starting a little noise. Maybe enough voices can make a loud enough noise that someone will hear it. Maybe there are not a million people who bought the Factions pre-order, or who care about the Spiritbinder, but I don't think that those of us who specifically bought the pre-order for the bonus items should be penalized because we are in the minority. Please support this issue by making your voice heard and hopefully we can rectify this situation.

Thanks
Mr Oofus

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Customer (*********)
I would like to know why, after purchasing the Nightfall pre-order specifically for the purpose of obtaining USEFULL pre-order items, I am now stuck with an Insightful Spiritbinder, which has no second mod and cannot accept a second mod. The item is functionally useless and I strongly feel that I have been wronged in this regard. Pre-order items used to be upgradeable, if they were incomplete to begin with, but for some inexplicable reason that changed one day and has yet to be changed back. I, and everyone else I know who purchased the Factions pre-order, would greatly appreciate this issue finally be addressed and rectified. In short, we strongly request that the incomplete pre-order items, such as the Spiritbinder be made to accept modifications where there currently are none.

Thank you,
*********

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Response (Erick)
Hello,Thank you for contacting Guild Wars Support about this.We encourage you to consider posting your suggestions on one of the many Guild Wars Fansite message boards. A compiled list can be found on the official Guild Wars web site at http://www.guildwars.com/community/fansites/. By posting on one of these message boards, other players can comment on your ideas, concerns, and suggestions, and Development Team members are able to catch up on what the community wants to see in Guild Wars. Fansite forums make it easy and efficient for us to learn from those playing the game.Thank you for your efforts in assisting us to make Guild Wars the best gaming experience possible.

Regards,
The Guild Wars Support Team

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Customer (*********)
Thank you for the extremely prompt response. However, This has already been addressed several times at Guild Wars Guru, and to date nothing has been done about this. I do not believe that continuing to post about this issue on any of the fan sites will help to resolve it. This is why I have decided to make a formal request that this issue be addressed. Again I ask, that the pre-order items that are incomplete, specifically the Insightful Spiritbinder, be fixed so that they can have a second modification added to them. Most of the pre-order items are in fact complete, so the reason why the Spiritbinder is not eludes me.

Thank you,
*********

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Response (Erick)
Hello,Thank you for contacting Guild Wars Support again.Your feedback and suggestions are important to us. Posting suggestions and feedback on fansite forums is the best way to make sure that the developers see them.In fact, discussing your suggestions on public message boards can often be more beneficial than directly contacting the Guild Wars team. We ask for players to share feedback or ideas on the message boards because the resulting discussions can quickly give us a broader perspective than one-on-one conversations.Even though you may not receive a direct response to a post, the developers check the forums regularly, and this allows them to get a feel for the issues and features that are most important to the players.

Kind Regards,
The Guild Wars Support Team

Sujoy · Jun 29, 2007, 04:34 PM // 16:34

talk about a loop hole.

pigdestroyer · Jun 29, 2007, 04:43 PM // 16:43

I know this is for preorders but, the goty items have this problem too, I've been wanting to use rhino's charge but its useless without the +30hp md.

Is it that hard to implement?

Stormlord Alex · Jun 29, 2007, 04:47 PM // 16:47

Apparently so... They are busy thinking up a new name for chitin fragments, after all

Oofus · Jun 29, 2007, 05:04 PM // 17:04

Quote:

Originally Posted by pigdestroyer

I know this is for preorders but, the goty items have this problem too, I've been wanting to use rhino's charge but its useless without the +30hp md.

Is it that hard to implement?

Aye, any useless GoTY items should also be fixed. Thanks for pointing that out pigdestroyer. Any and all incomplete bonus items should be fixed.

X-Bomb · Jun 29, 2007, 05:08 PM // 17:08

i support you, no point having useless items, this is why i am ptting off purchasing the goty items. because they are incomplete, maybe thats an incentive for anet.

X-Bomb · Jun 29, 2007, 05:08 PM // 17:08

i support you, no point having useless items

Echuu Ishtar · Jun 29, 2007, 05:14 PM // 17:14

I like to throw the Spiritbinder on my caster heroes when I'm too lazy to get them a better weapon. It suits them well, but other than that, yes they are useless.

fgarvin · Jun 29, 2007, 05:18 PM // 17:18

The Spiritbinder actually works pretty well for Hero casters simply because of the bonuses that it does possess.

EDIT: Echuu soooo beat me..

Yichi · Jun 29, 2007, 06:06 PM // 18:06

The GotY weapons work GREAT on heroes even without the other mods.

Forjo · Jun 29, 2007, 06:18 PM // 18:18

What's sad is that you once could actually do this. I have an Insightful Spiritbinder of Fortitude on one character. But when Anet changed the salvage rules tying them to titles and making salvage 100% successful with only the chance of destroying the item, people were salvaging mods off of preorder items.

They just nerfed it and never BOTHERED to let us re-add items. Perhaps they don't have an in-game mechanic for permanent upgrades. Perhaps they just don't care because not enough people complained. Perhaps they were too busy working on their next nerf.

Sorry, I'm just tired of changes like this that aren't well thought out and end up making the game less fun and rewarding.

(Puts on flame retardant suit.)

-Forjo

countesscorpula · Jun 29, 2007, 06:28 PM // 18:28

Quote:

Originally Posted by MistressYichi

The GotY weapons work GREAT on heroes even without the other mods.

But wouldn't they work even better WITH the missing mods? Heroes might work well with the gear the come with (Rusty Machete 2-5 dmg FTW), but that doesn't mean they shouldn't be able to use equipment as good as the stuff we use ourselves.

As added incentive...

I was looking at the GotY upgrade in the online store just 2 days ago. At 4.49 Euros, it looked like a pretty good buy. Before making the purchase, I checked out the weapon stats. I then learned that the weapons all came with a single mod, and that a second could not be added. So i decided that unless something like that gets fixed, i wont be dropping any money on that.

I understand why these were made so you can't add mods (people were salvaging the present mods and selling them), but making them unable to receive additional mods only half fixed the problem. It stops people from abusing the modible nature, but punishes the honest folks who weren't. The problem is easily fixed by adding a standard second mod to items that would normally carry one. This mod would complete the items, and also be a permanent (unsalvageable) mod. If the ones that have already spawned can't be upgraded in this fashion (i know they can - all the green staves went through a change not long ago), all people would have to do is type "/bonus" to receive the more complete ones.

A-Net, you've done a great job of listening lately with things like the leeching issues, faction title conerns, Jade Quarry Fix, and targeting toggle. Let's keep the trend going and see about fixing these bonus items so they are at least on par with the double modded spear and scythe of NF.

Thanks Much

Oofus · Jun 29, 2007, 06:36 PM // 18:36

The current list of items that are incomplete without the ability to add mods to them include:
Nevermore Flatbow
Rhino's Charge
Soul Shrieker
Spiritbinder
Ithas Bow
War Pick

Whereas the list of perfects include:
Tiger's Roar
Serrated Shield
Wolf's Favor
Luminescent Scepter
Dragon Fangs
Sunspear
Soulbreaker
Canthan Targe - Strange but still perfect
Bone Idol - Strange but still perfect
Chimeric Prism - Strange but still perfect
Censor's Icon - Strange but still perfect

Please tell me if I missed anything, thanks.

Quote:

Originally Posted by MistressYichi

The GotY weapons work GREAT on heroes even without the other mods.

If you consider things like a hammer with no health or armor to be perfect...then ok. I for one did not get the Factions pre-order to equip my heroes, there were no heroes then. I got it so I could have unique looking weapons, but if they are not worth using then I may as well not have them

Paloma Song · Jun 29, 2007, 07:06 PM // 19:06

Anet, fix this.

It's a slap in the face to your GOTY and pre-order customers that their rewards are a joke, worse than collector items. It's also a waste of artwork and effort on your part, when none of the designs are actually being used by actual players. Just make them upgrade-able but not salvageable. End of problem.

Neo Nugget · Jun 29, 2007, 07:14 PM // 19:14

Well i dont see why they took it away in the first place. I mean my sin has sundering dragonfangs(still) and my rit has a 2nd mod on his spiritbinder(still)., They were spawned before nightfall. But they were also able to salvage those mods off. I'm guessing thats why they took the ability to spawn moddable ones away. although i dont see why they cant try to make it so you cant salvage the mods off. But maybe they are.....thats just what i think.

zwei2stein · Jun 29, 2007, 07:21 PM // 19:21

Well, i would definitelly support reenabling ability to mod bonus items.

btw: iirc, collectors stuff cannot be salvaged, but can be upgraded, so apropriate imtem flag is out there.

besides that, what about fixing those caster bonus items that look like bad luck drop more than "bonus" items. They sometimes have stats alike "el-mo-rt" fabled drops. Spiritbinder is good example of what can be doe to make it right - tied to primary att, generic HCT/HSR mods ...

axe · Jun 29, 2007, 07:30 PM // 19:30

I want to mod my preorder and GOTY items as well.

I think they have the ability to make them unsalvageable because once I put runes on pre-sear armor when I got to Post sear and when I upgraded my armor I couldnt salvage the rune off. So that is a case of existing functionality, you can mod it but cant salvage. If they could make it like this I would be happy.

Pkest · Jun 29, 2007, 07:35 PM // 19:35

Yeah I say no fix of these items should = boycott of GW:en prerelease bonus packs.

axe · Jun 29, 2007, 07:51 PM // 19:51

Quote:

Originally Posted by Pkest

Yeah I say no fix of these items should = boycott of GW:en prerelease bonus packs.

Lets not talk crazy now

I still love the game, I would just love it more if they could find it in their hearts to fix it.

assassin_of_ni · Jun 29, 2007, 08:00 PM // 20:00

while i see the stink about the weapons i usually use a vast amount of greenies anyways....but my main concern and ive seen it in many threads before about being some error in the system....person goes to contact support....support gives you a crap automated response....send again.....wooo another automated response...the first two of which say the same...exact...thing. while i see the importance of the automated response filtering out some of the more useless of questions....the serious ones never go through. and whats more whenever gaile is in kamadan or LA or whatever and someone will tell her directly theres a bug with god knows what. she will say well if you open up a ticket with support they will be able to fix it. problem is you do just that and you get forwarded to fansite forums? call my cynical but wtf. i work in customer support and have...come to think of it...always worked in customer support. and in my experience unless your dealing with people hands on... nothing gets done. i know dev team and whatnot are busy doing their dev team stuff which is fine but is there really no other way of getting through the automated system to actually talk with someone other than sending emails to support 5 or 6 times? just my opinion anyways....